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Notes on building and running agent systems.

Sep 11, 2026 · case study

How we built a bookkeeping agent that files nothing on its own

QuickBooks Online + AWS + Claude, automating the month-end grind: reconciliation, invoice matching, HST prep, the year-end package, and payroll — with a human on every money-moving step.

Aug 14, 2026 · monetization

Cloudflare, HTTP 402, and x402: getting paid when AI agents use your data

HTTP 402 was reserved for 'Payment Required' and sat unused for 25 years. x402 revives it so autonomous agents can pay your API per call — no accounts, no invoices.

Jul 10, 2026 · case study

An IT helpdesk agent on Slack that asks before it grants

An internal IT agent on Slack for a ~600-person company: it answers helpdesk questions from the knowledge base and handles access requests — but every grant goes through the real approver, and its gateway is never exposed to the internet.

Jun 12, 2026 · case study

A renewals agent that watches every account and emails no one

A background agent for a SaaS revenue team: it reads usage, support, and billing signals and assembles a renewal-risk brief per account for the AE and CSM. It never contacts a customer or edits a CRM record. Managed by TaskBreaker.

May 8, 2026 · case study

Contract review inside the tenant: an agent that flags, never signs

A vendor-agreement review agent for a manufacturer's procurement team. Documents never leave the client's tenant — a local model does the sensitive first pass, Claude writes the summary — and a lawyer signs off on every review.

Apr 10, 2026 · case study

A dispatch agent that plans the day and lets a human commit it

A scheduling agent for a regional HVAC company: it builds each day's technician routes, reshuffles on emergency calls, and proposes every change to a dispatcher who commits it. Runs in the client's own cloud.

Mar 13, 2026 · case study

How we built a support agent that drafts every reply and sends almost none

A support-triage agent for a B2B SaaS team: it reads every inbound ticket, drafts a grounded reply, and routes it — but auto-sends only a short allowlist of deterministic responses. Managed by TaskBreaker.